How Our Chicagoland Cleaning Team Works — and Why Homeowners Choose Property Refresh

Think about what you are really doing when you hire a cleaning company: you are handing over the keys to your home, trusting a stranger up your ladder, against your siding, and sometimes inside your front door. That is not a small thing—and it is exactly why we do things the way we do.

Since 2008, Property Refresh has been the family-owned team that Chicagoland homeowners, realtors, and businesses call when they want the job done right the first time. But we would rather show you than tell you. So pull back the curtain with us—here is honestly how we work, from the first phone call to the final walk-through: how we quote, how we clean, what it costs, and why more than 350 of your neighbors have taken the time to leave us a review.

Who We Are

Property Refresh started in 2008 with a simple idea: exterior and interior cleaning done with the care you would give your own home. Today, 18 years later, we are still family-owned and locally operated, and we have grown to serve homeowners, realtors, and businesses across the entire Chicago metro—all six counties, from the city to the far suburbs.

That longevity is not an accident. It comes from repeat customers and word of mouth—the kind of reputation you only earn by showing up on time, doing careful work, and standing behind it. Today that reputation is measured in a 4.9-star average across 365 Google reviews, recognition as a Nextdoor Neighborhood Favorite three separate years, and profiles our customers trust on Google, Yelp, Angi, and Thumbtack. You can read hundreds of those verified customer reviews for yourself.

Being family-owned changes more than you might think. The person who answers the phone cares about the same reputation as the technician at your door, because it is the same name on the truck. No giant call center, no rotating subcontractors, and no pressure to upsell you on something you do not need.

What We Do

We are a full-service cleaning company, which means one trusted crew can handle nearly everything the outside (and inside) of your home needs:

• Power washing for siding, driveways, decks, and patios.

• Gutter cleaning to keep water flowing away from your roof and foundation.

• Window washing, inside and out, for a streak-free view.

• House cleaning for regular upkeep and move-out deep cleans, through Property Refresh Maids.

• Plus ice dam removal, solar panel cleaning, and commercial window washing.

Bundling services with one company is not just convenient—it saves you the hassle of coordinating multiple contractors, and it means the people cleaning your gutters already know your property when they come back to wash your windows. It also keeps your home on a healthy maintenance rhythm: gutters before the leaves fall, siding and patios refreshed in spring, windows for the holidays, and ice dam help the moment winter turns dangerous. One relationship, one number to call, all year round.

How We Work: Our Process, Step by Step

We keep the experience simple and predictable from the first phone call to the final walk-through. Here is exactly what to expect.

1. Your Free Estimate

Every job begins with a free, no-obligation quote. Reach out online or call us at (224) 386-4836, tell us what you need, and we will give you a clear price—often the same day. For many services we can quote right over the phone; for larger jobs we will arrange a quick look so the number we give you is the number you pay.

2. A Transparent, Upfront Quote

We price our work by the job, not by a vague hourly rate that balloons while you watch. What you see is what you pay: no contracts to lock you in, and no surprise line items at the end. If the scope changes, we talk to you first.

3. Easy Scheduling

Once you approve the quote, booking is painless. You can schedule online in a couple of clicks or over the phone, and we work around your calendar. Our office hours are Monday through Friday, 7:00 AM to 7:00 PM, and Saturday, 9:00 AM to 3:00 PM. We confirm ahead of time, give you a realistic arrival window, and then actually show up inside it—something customers mention again and again in our reviews.

4. The Clean Itself

This is where experience shows. Our technicians match the method to the surface—high pressure where a driveway can take it, and a gentle soft wash for delicate siding, stone, and wood. Using too much pressure on the wrong surface is how DIY jobs end in gouged wood, stripped paint, or water forced behind siding—so knowing when to ease off is just as important as the cleaning itself. We use eco-friendly products with no harsh chemicals, so they are safe for your family, your pets, and the plants around your home. Before we start, we cover landscaping, move what needs moving, and protect fixtures and furniture—then we treat your property exactly the way we would treat our own.

5. Final Walk-Through & Cleanup

We do not consider a job finished until you are happy with it. Before we leave, we clean up after ourselves—bagging debris, rinsing down work areas—and walk the results with you so nothing gets missed.

Real Pricing, No Surprises

We believe honest pricing builds trust, so our rates are published right on our service pages. To give you a sense of where things start:

• Power washing: from $120 for a single side of a one-story home; deck, patio, and driveway cleaning starts at $180.

• Gutter cleaning: from $120 for a one-story home up to 2,000 sq ft.

• Window washing: from $100 for exterior-only on 1–15 panes, or $140 inside and out.

• House cleaning: a 2 bed / 2 bath home starts at $240 for a regular clean (details at Property Refresh Maids).

Final pricing depends on the size and condition of your property, which is exactly why the estimate is always free. Full rate tables live on each service page linked above, and you can browse real results in our project gallery. And because we quote by the job rather than the hour, there is never a meter running—a tricky, time-consuming spot still costs exactly what we quoted, not a dollar more.

Why Homeowners Choose Property Refresh

• Licensed, insured & bonded. Your property—and our team—are fully protected on every job, so a rare accident is never your problem.

• Transparent pricing. No contracts, no hidden fees, ever. The quote is the price, and you approve it before we lift a hose.

• Eco-friendly products. Effective cleaning without harsh chemicals, safe for kids, pets, and the environment. Where we can, we choose EPA Safer Choice certified solutions.

• 7-day satisfaction guarantee. If something is not right, tell us within 7 days and we will come back and re-clean it at no charge—and if you are still not satisfied after the re-clean, you get your money back.

• Local knowledge. We know Chicago weather—pollen, summer storms, and brutal winters that cause ice dams—and we clean with the seasons in mind.

• Professional, friendly technicians. Customers regularly name the crew members—Frank, Cody, George, Grant, Kirile, Dom—in their reviews. That is the kind of service we are known for.

What Our Customers Say

We would rather let our customers do the talking. Here is a small sample of what Chicagoland homeowners tell us:

“Amazing communication, up front pricing, showed up at exact time they said, professional and very polite service man. Great work!”

— Charlie Curtin, Evanston

“We used their window washing service. They did a perfect job with exceptional attention to detail. I will definitely use them again. Every other service I've used in the past were in a rush to get through and it was reflected in their work.”

— Pam Daniels, Oak Brook

“I used Property Refresh to clean windows, clear gutters and power wash siding at a townhome community I manage. It was an excellent service from start to finish. The estimate was competitive, clear and speedily done. Scheduling was a breeze. On top of that, the work was top notch. It was a pleasure to work with George and the rest of Property Refresh.”

— Greg Taylor

“Did a great job cleaning our windows—we've lived here over 5 years and never cleaned them other than a quick wash. Now we can actually see out of our windows! Price was extremely reasonable too. Cody was meticulous with the cleaning and made sure all of our issues were addressed.”

— Daniel B., Inverness

Proudly Serving All of Chicagoland

From our home base in Buffalo Grove, our crews cover the full Chicago metro—all six counties, Cook, DuPage, Lake, Will, McHenry, and Kane. That includes the city itself and suburbs like Evanston, Oak Brook, Naperville, Schaumburg, Arlington Heights, Barrington, Northbrook, and dozens more. Wherever you are in the area, there is a good chance we have already worked on a home or business near you.

After 18 years and hundreds of five-star reviews, our promise is the same as it was in 2008: careful work, honest pricing, and a result you are genuinely happy with. If it's not fresh, call Property Refresh.

Ready to see the difference for yourself? Get your free quote today, or call us anytime at (224) 386-4836.